Frequently Asked Questions

Orders
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number so you can monitor your delivery.

Shipping
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location but generally range between 7–15 business days.

Returns
Can I return an item?
Yes. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

Payments
What payment methods do you accept?
We accept major credit cards and secure online payment methods available during checkout.

If you have any questions, feel free to contact us at support@primaveraclub.com.